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Unocruise.com — Operated by Holiay Breakz Group LLC
Effective Dated: November 20, 2025
These Terms and Conditions (the “Agreement”) constitute a legally binding contract between you (“User,” “you,” or “your”) and Unocruise.com (“we,” “us,” or “our”), which is owned and operated by Holiay Breakz Group LLC.
Contact Information:
Email:support@unocruise.com
Business Address:
Holiay Breakz Group LLC 5380 North Valentine Ave, Apt 102 Fresno, CA 93711 United States
By accessing, browsing, or using the Unocruise.com website (the “Site”) or any products, tools, or travel-related services provided through it (collectively, the “Services”), you hereby:
If you do not agree with any provision of this Agreement, any supplemental policies (including but not limited to the Privacy Policy , Cookie Policy ,Disclaimer, and Booking Terms), or any future modifications, you must immediately stop using the Site and the Services.
For purposes of these Terms and Conditions, the following definitions apply:
1.1 “Site Materials”
“Site Materials” means all content, data, and materials displayed on, accessible through, or generated by the Unocruise.com website (the “Site”). This includes, but is not limited to, text, software, source code, databases, images, graphics, audio clips, videos, logos, icons, design elements, user interfaces, documentation, and the compilation, selection, and arrangement of such materials. All Site Materials are owned by or licensed to Holiay Breakz Group LLC and are protected by applicable intellectual property laws.
1.2 “Provider”
“Provider” refers to any independent third-party entity that supplies travel-related products, services, technology, or content accessed through the Site. This may include, without limitation, cruise lines, airlines, hotels, tour operators, transportation companies, insurance providers, reservation systems, analytics vendors, payment processors, advertising networks, and any other suppliers whose offerings are displayed, sold, or otherwise made available via Unocruise.com.
1.3 “Services”
“Services” means all features, tools, functionalities, products, and offerings available through Unocruise.com, including but not limited to travel information, search tools, reservation systems, booking functionality, customer support, digital content, and any other service facilitated directly by Unocruise.com or on behalf of a Provider. Services may include both paid and unpaid features.
1.4 “Personal Information”
“Personal Information” means any information that identifies, relates to, describes, or can be reasonably associated with an individual or household. This includes identifiers such as name, address, email address, phone number, payment details, travel preferences, account credentials, device information, and any other data covered under applicable privacy and data protection laws.
1.5 “CCPA” and “CPRA”
“CCPA” refers to the California Consumer Privacy Act of 2018, and “CPRA” refers to the California Privacy Rights Act of 2020, both of which govern the rights of California residents regarding their Personal Information. Where applicable, these statutes collectively provide enhanced consumer rights and impose obligations on businesses like Holiay Breakz Group LLC with respect to data collection, use, and disclosure.
By accessing or using the Unocruise.com website or any Services offered by Holiay Breakz Group LLC, you acknowledge and agree to be bound by these Terms and Conditions in their current form, as well as any future revisions.
2.1 Right to Modify Terms
We reserve the absolute right, in our sole discretion, to amend, update, or otherwise modify these Terms and Conditions at any time and without prior notice to you. Any changes will become effective immediately upon being posted on this page unless otherwise stated.
2.2 Notice of Changes
When modifications are made, the “Last Updated” date at the top of these Terms will be revised accordingly. We may, but are not obligated to, provide additional notice of material changes by email or through notifications on the Site.
2.3 Acceptance of Updated Terms
Your continued access to or use of the Site or Services following the posting of revised Terms constitutes your full and unconditional acceptance of those changes. If you do not agree to the updated Terms, you must immediately discontinue all use of the Site and Services.
2.4 User Responsibility to Review Terms
You are solely responsible for reviewing these Terms regularly to remain informed of any updates or modifications. We are not liable for any damages or consequences arising from your failure to review the Terms periodically.
Unless you have obtained our prior express written permission, you are strictly prohibited from engaging in any of the following activities:
(a) Misrepresentation and Unauthorized Identity Use
(b) Unauthorized Reproduction or Exploitation
(c) Posting or Transmitting Harmful Content
(d) Automated or Unlawful Access
(e) Circumvention of Security Measures
(f) Unauthorized Display or Linking
(g) Legal Compliance Violations
Your use of the Site and Services is governed by our Privacy Policy and Cookie Policy, each of which is expressly incorporated into these Terms by reference. By accessing or using the Site, you acknowledge and consent to the collection, use, storage, sharing, and processing of your Personal Information in accordance with these policies.
4.1 Data We Collect
We may collect Personal Information and usage data directly from you, automatically through your interactions with the Site, or from third-party Providers. This includes information necessary to operate the Site, process bookings, deliver travel-related services, and comply with applicable laws.
4.2 Methods of Data Collection
We and our authorized partners may use a variety of technologies to collect information about you and your device, including but not limited to:
These tools help us recognize returning users, understand how the Site is being used, enhance user experience, detect fraud, and tailor advertising and content.
4.3 Purposes for Processing Personal Information
We process Personal Information for a variety of legitimate purposes, which may include:
4.4 Third-Party Data Sharing
We may share certain Personal Information with trusted third-party Providers, analytics companies, fraud-prevention vendors, advertising partners, and other service partners who assist in delivering our Services. These Providers are required to safeguard Personal Information and use it only for authorized purposes.
4.5 Your Choices and Controls
Depending on your jurisdiction, you may have rights regarding the use of cookies, marketing preferences, and Personal Information. These rights may include the ability to:
Instructions for exercising these rights can be found in our Privacy Policy and Cookie Policy.
If you are a California resident, you are entitled to certain rights regarding your Personal Information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights apply to Personal Information that Unocruise.com collects, uses, discloses, or shares in the course of providing our Services.
5.1 Your Privacy Rights Under California Law
(a) Right to Know
You have the right to request that we disclose the following:
(b) Right to Access
You may request a copy of the Personal Information we maintain about you in a portable, readily usable format.
(c) Right to Delete
You may request that we delete Personal Information we have collected from you, subject to exceptions allowed by law (e.g., fraud prevention, legal compliance, transaction completion, system security).
(d) Right to Correct
If you believe any of your Personal Information is inaccurate, you may request that we correct it.
(e) Right to Opt-Out of Sale or Sharing
You may opt out of the sale or sharing of your Personal Information for cross-context behavioral advertising at any time by using the “Do Not Sell or Share My Personal Information” link on our homepage or within our Privacy Policy.
(f) Right to Limit Use of Sensitive Personal Information
You may request that we limit the use and disclosure of Sensitive Personal Information (such as precise geolocation, racial or ethnic origin, health data, union membership, etc.) to what is necessary to provide the Services you have requested.
(g) Right to Non-Discrimination
We will not deny you goods or services, charge you different prices, or provide a different level or quality of Services because you exercised any of your privacy rights under the CCPA/CPRA.
5.2 How to Submit a Privacy Request
You may exercise your CCPA/CPRA rights through any of the following methods:
Requests are subject to verification to protect your Personal Information from unauthorized access.
For detailed instructions, verification standards, and response timelines, please refer to our Privacy Policy.
Unocruise.com utilizes the Cookie-Script.com Consent Management Platform (“CMP”) to collect, record, and manage user consent for cookies, pixels, web beacons, and other tracking technologies deployed on the Site. Our CMP automatically scans, categorizes, and maintains a detailed audit log of all cookies and tracking technologies in accordance with global privacy standards.
6.1 Cookie Categories and User Controls
The CMP groups cookies and tracking technologies into the following categories:
Upon your first visit—and any time thereafter—you are presented with clear, granular opt-in and opt-out controls that allow you to manage your cookie and tracking preferences. Your selections are honored and stored until you choose to modify them.
6.2 Global Privacy Control (GPC) Signals
Unocruise.com fully recognizes and honors Global Privacy Control (GPC) signals transmitted by supported browsers and extensions. When a valid GPC signal is detected, we automatically:
6.3 Minors’ Consent (Under Age 16)
For users under 16 years of age, Unocruise.com requires clear, affirmative, opt-in consent before deploying any cookies or tracking technologies that are not strictly necessary for Site operation.
Where applicable, we may require verified parental or guardian consent consistent with privacy laws.
6.4 Compliance with Global Privacy and Cookie Laws
Our CMP configuration is designed to comply with all applicable privacy and cookie-related regulations, including:
We conduct routine audits of our CMP settings, cookie inventory, and consent records to ensure ongoing compliance, accuracy, and proper functioning.
6.5 Additional Information
For a comprehensive overview of the cookies and tracking technologies used on Unocruise.com—as well as their purposes, durations, and providers—please refer to our detailed Cookie Policy (as provided through our CMP).
Unocruise.com engages certain third-party vendors—including analytics providers, advertising partners, technology suppliers, payment processors, fraud-prevention services, and other operational partners—to assist in delivering and supporting our Site and Services. All such vendors must enter into a binding written agreement with Holiay Breakz Group LLC before receiving access to any Personal Information.
7.1 Mandatory Vendor Obligations
Every third-party vendor agreement must include terms that:
(a) Restrict Use to Specified Business Purposes
Vendors may use Personal Information solely for the limited and explicitly defined purposes required to perform services on our behalf. Any use outside the contractual scope is strictly prohibited.
(b) Prohibit Unauthorized Sale, Retention, or Disclosure
Vendors must not:
All handling of Personal Information must remain within the permitted operational purposes.
(c) Require Compliance with Applicable Privacy Laws
Vendors must comply with all applicable federal, state, and international privacy laws and regulations, including but not limited to:
(d) Require Cooperation with Consumer Rights Requests
Vendors must support and facilitate our response to verified consumer privacy requests, including rights to:
Vendors must promptly provide information or action necessary for us to comply with statutory timelines.
7.2 Security and Safeguards
Vendors must implement and maintain appropriate administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, loss, alteration, or misuse.
7.3 Monitoring and Audits
We reserve the right to audit or monitor vendor performance and compliance obligations. Vendors that fail to meet contractual or legal requirements may have access terminated immediately.
Unocruise.com is committed to ensuring that all Users—including individuals with disabilities—have equal access to our Site, Services, digital content, and consumer-facing materials. To support this commitment, we utilize the EqualWeb Accessibility Platform, which continuously scans, monitors, and improves accessibility across all pages, documents, notices, and interactive components of our website.
8.1 Accessibility Standards & Compliance
Our accessibility program is designed to align with industry-leading standards and legal requirements, including:
We take reasonable steps to ensure that our Site remains accessible as web technologies, frameworks, and best practices evolve.
8.2 EqualWeb Platform Features
The EqualWeb system provides an array of accessibility-enhancing features, including but not limited to:
These tools are implemented to support usability for individuals with visual, auditory, motor, and cognitive disabilities.
8.3 Audits, Testing & Continuous Improvement
To maintain high accessibility standards, we:
Our accessibility program is ongoing, and we remain committed to improving digital inclusivity.
8.4 Reporting Accessibility Issues
If you encounter any difficulty accessing any portion of our Site or Services, or if you require accessibility-related assistance or accommodations, please contact us immediately:
Email: support@unocruise.com
Accessibility Support Line: +1-833-723-0086
We will make every reasonable effort to address your concern and provide the information or service you need in an accessible format.
9(a). Copyrights
All Site Materials—including, without limitation, text, images, photographs, graphics, audio and video content, software code, data compilations, page layouts, trademarks, and the selection and arrangement thereof—are the property of Unocruise.com, operated by Holiay Breakz Group LLC, or our licensed Providers. These materials are protected under United States and international copyright, intellectual property, and proprietary rights laws. All rights are reserved.
Except for the limited license expressly granted under this Agreement, you may not:
Unauthorized use of Site Materials may violate civil and criminal laws and may result in monetary damages, injunctive relief, and penalties.
DMCA Compliance
Unocruise.com respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA). If you believe that your copyrighted work has been used or displayed on the Site in a manner that constitutes copyright infringement, you must submit a proper DMCA notification to our designated agent, including all elements required under 17 U.S.C. § 512(c)(3).
DMCA Notices Should Be Sent To:
Email:support@unocruise.com
Mail: Holiay Breakz Group LLC
Attn: DMCA Agent
5380 North Valentine Ave, Apt 102 Fresno, CA 93711 United States
Upon receiving a valid DMCA notice, we will investigate promptly and take appropriate action, which may include removing or disabling access to the infringing material.
9(b). Trademarks
All trademarks, service marks, trade names, logos, slogans, brand identifiers, and other distinctive brand elements (collectively, the “Trademarks”) displayed on the Site are the property of Unocruise.com, Holiay Breakz Group LLC, or their respective Providers and partners.
Logos, trademarks, and brand assets of cruise lines, travel suppliers, and third-party partners featured on the Site remain the exclusive property of their respective owners.
You are not granted any license or right—express, implied, or otherwise—to use, reproduce, display, distribute, or create derivative works based on any Trademark without the prior written permission of the Trademark owner. Any unauthorized use of Trademarks may constitute:
All goodwill resulting from any authorized use of our Trademarks shall inure exclusively to Unocruise.com and its applicable Providers.
9(c). Patents and Proprietary Technology
Certain functionalities, processes, systems, and technological features of the Site and Services may be protected by pending or issued patents in the United States or other jurisdictions. Unauthorized reproduction, implementation, or exploitation of patented or patent-pending technologies is strictly prohibited.
10(a). Service Fees
Unocruise.com may charge non-refundable service fees for booking services, reservation modifications, cancellations, name changes, special requests, or any other administrative tasks performed on your behalf. All service fees are separate from, and in addition to, any fees imposed by cruise lines or other Providers. The exact amount of any service fee will be disclosed at the time of booking or in writing when the service is requested.
10(b). Fares, Rates, and Payment Requirements
You are responsible for the full and timely payment of all applicable fares, taxes, fees, duties, port charges, fuel surcharges, government assessments, and any additional costs imposed by Unocruise.com or any Provider. Unless expressly stated otherwise, all quoted rates are in U.S. Dollars (USD) and are subject to change until paid in full.
10(c). User-Initiated Cancellations and Changes
All cancellation, modification, or change requests must be submitted in writing or through your online booking portal. Once a reservation is confirmed:
Where conflicts arise between Unocruise.com policies and Provider policies, Provider policies control.
10(d). No-Show and Late Cancellations
Failure to check in by the required deadline or failure to cancel within the Provider’s permitted timeframe will be treated as a no-show. No-show reservations are fully non-refundable, and you will remain responsible for:
10(e). Provider-Imposed Cancellation Policies
Cancellations and refunds are governed by each Provider’s policies, which may include escalating fees as the departure date approaches. Provider penalties often exceed Unocruise.com service fees and may result in the forfeiture of the entire fare.
Unocruise.com acts solely as an agent in submitting your cancellation or refund request. We do not control Provider decisions, processing timelines, eligibility determinations, or refund rules.
10(f). Force Majeure, Operational Issues, and Extraordinary Events
In circumstances such as itinerary changes, cruise cancellations, port closures, severe weather, mechanical failures, labor disputes, government actions, public health emergencies, natural disasters, or civil disturbances, Unocruise.com will use commercially reasonable efforts to assist with rebooking or refund inquiries.
However, Unocruise.com is not responsible for any Provider’s determination regarding:
Provider policies and decisions govern exclusively.
10(g). Refund Processing
Any refund issued will be processed according to the policies of the Provider and your payment-card issuer. Refunds may be returned as:
Refund timelines vary by Provider and financial institution and may take up to 90 days or longer. Unocruise.com is not liable for delays, rejections, errors, or processing issues caused by Providers, banks, payment processors, or card issuers.
10(h). Third-Party Fees and Penalties
You remain solely responsible for any additional fees imposed by airlines, cruise lines, hotels, tour operators, car rental companies, shore excursion providers, or other third-party suppliers. These may include:
Such fees are separate from, and not refundable by, Unocruise.com.
10(i). Non-Refundable, Promotional, and Guarantee Fares
Some fares—including promotional, discounted, “guarantee cabin,” or “best-available” rates—may be classified as non-refundable or may allow cancellations only at the Provider’s discretion. If you book a non-refundable rate:
10(j). Future Credits, Vouchers, and Future Cruise Credits (FCCs)
If a Provider issues Future Cruise Credits, vouchers, or other non-cash compensation, such credits are governed entirely by the Provider’s:
Unocruise.com does not extend, modify, or replace Provider-issued credits or vouchers.
10(k). Travel Insurance Recommendation
Unocruise.com strongly recommends that you purchase comprehensive travel insurance, including coverage for:
Failure to obtain adequate travel insurance may result in significant financial loss for which Unocruise.com bears no responsibility.
The Site may contain links, redirects, embedded content, or references to websites, platforms, or digital services operated by third-party Providers, including but not limited to cruise lines, airlines, hotels, insurance vendors, payment processors, tour operators, and advertising or analytics partners (“Third-Party Sites”). These links are provided solely for your convenience and informational purposes.
Unocruise.com does not:
Your access to or interaction with any Third-Party Site is entirely at your own risk. Once you navigate away from the Unocruise.com domain, your use of such sites is governed exclusively by the terms, conditions, and policies of the applicable Provider. We encourage you to review those policies carefully before engaging in any transactions or providing any Personal Information.
Unocruise.com shall not be liable for any loss, damage, claim, cost, or consequence arising from your use of, reliance on, or transactions conducted through any Third-Party Site.
From time to time, Unocruise.com may display or provide access to air traffic updates, flight delay information, airport status reports, or other aviation-related data (“Air Traffic Information”). Such information may be sourced from third parties, including but not limited to airlines, airports, data providers, and the Federal Aviation Administration (FAA).
Neither Unocruise.com, Holiay Breakz Group LLC, nor the FAA warrants the accuracy, timeliness, reliability, or completeness of any Air Traffic Information presented on the Site or through our Services. All such information is provided strictly on an “as-is,” “as-available” basis.
We expressly disclaim any and all liability for:
Air travel conditions may change rapidly and without notice. You are solely responsible for verifying flight status directly with your airline and for complying with all airport reporting and check-in requirements.
13(a). Accuracy of Information
Unocruise.com and our Providers make commercially reasonable efforts to ensure that all pricing, availability, descriptions, promotions, cabin categories, and other product information displayed on the Site are accurate, current, and reliable. However, inadvertent errors, omissions, inaccuracies, system glitches, and outdated data may occur despite such efforts.
13(b). Right to Correct Errors
In the event that a pricing, promotional, or descriptive error occurs—whether involving fares, taxes, fees, service charges, itinerary details, or product information—Unocruise.com and its Providers reserve the absolute right to:
This right applies even if the booking has already been submitted, confirmed, or paid in full.
13(c). Customer Notification
If your confirmed booking contains a material pricing or descriptive discrepancy, we will notify you by email, SMS, or telephone using the contact information provided at the time of booking. You will then have the option to:
13(d). Non-Response and Automatic Cancellation
If you fail to respond to our notification within 48 hours (or a shorter period if required by the Provider), Unocruise.com reserves the right to automatically cancel the booking. Any amounts paid will be refunded in full, including applicable service fees, taxes, and Provider charges.
13(e). Disclaimer of Liability for Errors
To the fullest extent permitted by law, Unocruise.com, Holiay Breakz Group LLC, and all Providers disclaim liability for:
Your sole remedy in such circumstances is a refund of amounts paid or the option to rebook at the corrected rate.
13(f). Promotional, Guarantee, and Special Rates
Promotional fares, guarantee-category cabins, limited-time offers, or “best-available” rates may be subject to unique terms and restrictions. If such rates are displayed incorrectly due to error, they will be corrected and processed based on the procedures described above, and you will be notified accordingly.
13(g). Verification Requirements
To protect the integrity of transactions, Unocruise.com may require additional verification of your identity, payment details, or booking information before honoring corrected pricing, reissuing reservations, or issuing refunds. Failure to comply may result in cancellation.
14(a). Currency Conversion and Display Rates
Unocruise.com sources currency exchange rates from reputable, third-party financial data providers. Any exchange rates displayed on the Site are provided solely for informational and reference purposes. These rates may differ from the actual exchange rate applied by:
The rate ultimately applied at the time of transaction may be higher or lower than the reference rate displayed on the Site.
14(b). Exchange Rate Fluctuation Risk
Currency values fluctuate regularly. You acknowledge and agree that:
Unocruise.com is not responsible for any foreign transaction fees, dynamic currency conversion (DCC) fees, or exchange rate differences imposed by your financial institution.
14(c). Taxes, Fees, and Governmental Assessments
Unocruise.com may collect, process, and remit various transaction taxes in connection with bookings, including but not limited to:
The actual amount of tax charged may depend on:
By completing a booking, you agree to pay all applicable taxes, fees, and assessments—whether imposed by Unocruise.com, the Provider, or governmental authorities.
15(a). No Guarantee; Offered at Our Sole Discretion
All promotions, discounts, coupons, promotional codes, deals, incentives, and special offers (collectively, “Promotions”) made available through Unocruise.com are offered solely at the discretion of Unocruise.com or the applicable Provider. Promotions do not constitute a guarantee or ongoing commitment to provide any particular discount or benefit.
We reserve the unrestricted right to modify, suspend, or withdraw any Promotion—with or without notice—and shall not be liable for any losses arising from such changes.
15(b). Eligibility and Qualification Requirements
Each Promotion may include specific eligibility criteria established by Unocruise.com or the Provider. These may include, but are not limited to:
You are responsible for providing accurate and verifiable information demonstrating your eligibility. If you do not meet required criteria, Unocruise.com or the Provider may:
15(c). Combinability and Usage Restrictions
Promotions may not be combined with other offers unless expressly permitted in writing. Each Promotion may include restrictions such as:
If multiple incompatible Promotions are applied, the Promotion that results in the greatest eligible benefit will be honored, and all others will be removed.
15(d). Provider-Managed Promotions
Many Promotions are governed and administered by third-party Providers (including cruise lines, hotels, airlines, and tour operators). These Promotions may be subject to additional rules, cancellation policies, payment terms, or exclusions imposed by the Provider.
Unocruise.com is not responsible for changes, withdrawals, or limitations made by any Provider and has no control over Provider-managed qualifications or benefits.
15(e). Verification, Audit Rights, and Revocation
Unocruise.com reserves the right to review, audit, and verify any booking that utilizes a Promotion. We may request documentation proving eligibility and may revoke, correct, or reverse any Promotion that:
If a Promotion is revoked, we may charge the difference between the promotional and standard rate or cancel the booking.
15(f). No Reliance on Future Availability
Promotions are inherently time-limited and may be withdrawn even after a booking is submitted. You acknowledge and agree that no Promotion is final or guaranteed until expressly confirmed in writing by Unocruise.com.
You assume all risks associated with any subsequent modification, expiration, or termination of a Promotion.
15(g). No Representations or Future Promises
Unocruise.com and its Providers make no promises, commitments, or assurances regarding:
All examples are illustrative only and may not reflect actual pricing or availability.
15(h). Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNOCRUISE.COM AND ITS PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES—INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES—ARISING OUT OF OR RELATING TO:
Your sole remedy in connection with any disputed Promotion is cancellation of the affected booking or acceptance of the corrected fare.
Any comments, feedback, suggestions, ideas, proposals, questions, reviews, or other communications you submit to Unocruise.com—whether through the Site, email, surveys, social media, or any other channel (collectively, “Submissions”)—are deemed non-confidential and become the perpetual, irrevocable property of Holiay Breakz Group LLC d/b/a Unocruise.com.
By providing any Submission, you hereby grant Unocruise.com a worldwide, royalty-free, fully transferable, sublicensable, irrevocable license to:
without compensation, acknowledgment, or obligation to you.
Unocruise.com is under no obligation to:
You represent and warrant that your Submission:
To the fullest extent permitted by law, you waive any moral rights or rights of attribution with respect to your Submissions.
If any part of the Site, Services, software, data, documentation, or related technical materials (collectively, “Materials”) is accessed or used by the U.S. Government or its agencies, such use is provided with RESTRICTED RIGHTS as defined in applicable federal regulations.
Use, duplication, reproduction, release, modification, disclosure, or transfer of the Materials by the U.S. Government is subject to the restrictions set forth in:
as applicable.
All Materials are provided as “Commercial Items” and “Commercial Computer Software,” and the Government’s rights are limited to those expressly granted under this Agreement. Unocruise.com reserves all unpublished rights under U.S. copyright laws and all other applicable laws and regulations.
(a) Advisory Notices:
For your convenience, we may reference or provide links to official government and regulatory resources—including but not limited to the U.S. Department of State (state.gov), Transportation Security Administration (tsa.gov), and Centers for Disease Control and Prevention (cdc.gov)—regarding travel advisories, health notices, entry requirements, and other relevant information. These advisories and requirements may change at any time and without notice. You are solely responsible for reviewing, understanding, and complying with all current advisories, restrictions, and requirements applicable to your destination, travel itinerary, and personal circumstances. Unocruise.com is not liable for any losses, delays, or disruptions arising from your failure to remain informed.
(b) Required Documentation:
You are responsible for obtaining, possessing, and presenting all required travel documentation, including but not limited to valid passports, visas, entry permits, vaccination records, health certificates, travel authorizations, and any other documents mandated by Providers, destination countries, or governmental authorities. Requirements vary by nationality, destination, and itinerary, and you must verify documentation requirements prior to booking and again before departure. Failure to present proper documentation may result in denied boarding, refusal of entry, travel interruptions, or cancellation of your booking, for which no refunds or compensation will be provided by Unocruise.com. All penalties, costs, and losses resulting from inadequate or missing documentation are your sole responsibility.
We reserve the right, at our sole discretion, to modify, amend, or update these Terms at any time. Any revised version of the Terms will be posted on the Site with a new “Last Updated” date indicating when the changes take effect. Your continued access to or use of the Site or Services after the revised Terms are posted constitutes your acknowledgment and acceptance of the updated Terms. If you do not agree to any modification, you must immediately discontinue all use of the Site and Services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE, SITE MATERIALS, AND SERVICES IS AT YOUR SOLE RISK.
(a) “AS IS” AND “AS AVAILABLE”
ALL SITE MATERIALS, SOFTWARE, CONTENT, FEATURES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
(b) EXPRESS DISCLAIMERS
WITHOUT LIMITING THE FOREGOING, Unocruise.com SPECIFICALLY DISCLAIMS ANY WARRANTY THAT:
(c) IMPLIED WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES—INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR TRADE USAGE—ARE EXPRESSLY DISCLAIMED.
(d) NO PROFESSIONAL ADVICE
INFORMATION PROVIDED THROUGH THE SITE OR SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE FINANCIAL, LEGAL, MEDICAL, TAX, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD CONSULT QUALIFIED PROFESSIONALS BEFORE RELYING ON ANY SUCH INFORMATION.
(e) THIRD-PARTY CONTENT, PRODUCTS & LINKS
Unocruise.com MAKES NO WARRANTY REGARDING THE QUALITY, ACCURACY, LEGALITY, SAFETY, OR RELIABILITY OF ANY CONTENT, PRODUCTS, SERVICES, OR INFORMATION PROVIDED BY THIRD PARTIES OR ACCESSIBLE THROUGH THIRD-PARTY LINKS.
(f) SECURITY, MALWARE, AND VIRUSES
WE DO NOT WARRANT THAT THE SITE, ITS SERVERS, EMAILS, OR ANY COMMUNICATIONS SENT FROM Unocruise.com ARE FREE FROM VIRUSES, MALWARE, TROJANS, OR OTHER HARMFUL COMPONENTS. YOU ARE RESPONSIBLE FOR IMPLEMENTING APPROPRIATE SAFEGUARDS, INCLUDING ANTI-VIRUS AND BACKUP MEASURES.
(g) PERFORMANCE & AVAILABILITY
WE DO NOT GUARANTEE THAT THE SITE OR SERVICES WILL BE AVAILABLE AT ALL TIMES, WITHOUT INTERRUPTION, OR FREE FROM DATA LOSS, NETWORK FAILURE, OR TRANSMISSION ERRORS.
(h) ASSUMPTION OF RISK
YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE SITE, INCLUDING ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM RESULTING FROM DOWNLOADING OR ACCESSING ANY MATERIALS.
(i) UPDATES, MODIFICATIONS & CONTINUITY
WE MAKE NO WARRANTIES THAT ANY SOFTWARE OR FEATURES WILL BE UPDATED, MAINTAINED, OR CONTINUED, NOR THAT FUTURE VERSIONS WILL BE COMPATIBLE WITH YOUR SYSTEMS.
(j) JURISDICTIONAL LIMITATIONS
IF ANY IMPLIED WARRANTIES CANNOT BE LEGALLY DISCLAIMED IN YOUR JURISDICTION, SUCH WARRANTIES SHALL BE LIMITED TO THE SHORTEST DURATION PERMITTED UNDER APPLICABLE LAW.
(Applicable to Unocruise.com, operated by Holiay Breakz Group LLC)
(a) Exclusion of Certain Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Unocruise.com, HOLIAY BREAKZ GROUP LLC, AND ALL OF THEIR AFFILIATES, OFFICERS, MANAGERS, EMPLOYEES, CONTRACTORS, PROVIDERS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER. THIS INCLUDES, WITHOUT LIMITATION:
SUCH LIMITATIONS APPLY WHETHER THE CLAIM ARISES OUT OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) Cap on Direct Damages
TO THE EXTENT ANY LIABILITY CANNOT BE LAWFULLY DISCLAIMED, THE TOTAL AGGREGATE LIABILITY OF Unocruise.com AND ITS PROVIDERS FOR DIRECT DAMAGES SHALL NOT EXCEED THE GREATER OF:
THIS LIMITATION APPLIES IN THE AGGREGATE, NOT PER CLAIM.
(c) Third-Party Acts, Errors, and Omissions
You acknowledge and agree that Unocruise.com acts solely as an intermediary between you and third-party travel suppliers, including cruise lines, tour operators, airlines, hotels, and other service providers (“Providers”).
Unocruise.com IS NOT RESPONSIBLE FOR:
All travel services are subject to the terms, conditions, and liability limitations of the applicable Provider.
(d) Technical Interruptions and Website Performance
Unocruise.com DOES NOT WARRANT THAT THE SITE OR ANY SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
You agree that UNOCRUISE.COM SHALL NOT BE LIABLE FOR ANY:
You assume sole responsibility for ensuring appropriate backup, security, and anti-virus protections.
(e) Force Majeure
Unocruise.com SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE CAUSED BY EVENTS BEYOND ITS REASONABLE CONTROL, INCLUDING, BUT NOT LIMITED TO:
In any such event, obligations may be suspended for the duration of the delay.
(f) Unauthorized Access or Data Alteration
Unocruise.com IS NOT LIABLE FOR ANY LOSS, DAMAGE, OR LIABILITY ARISING FROM:
You are responsible for maintaining secure passwords and protecting your devices.
(g) Non-Waivable Rights
NOTHING IN THIS SECTION EXCLUDES OR LIMITS LIABILITY FOR:
(h) Severability of Limitations
If any provision of this Section 22 is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law. All remaining provisions shall continue in full force and effect.
(Applicable to Unocruise.com, operated by Holiay Breakz Group LLC)
(a) Scope of Indemnity
You agree to defend, indemnify, and hold harmless Unocruise.com, Holiay Breakz Group LLC, and all of their affiliates, officers, directors, employees, agents, partners, contractors, successors, and assigns (collectively, the “Indemnitees”) from and against any and all:
arising from or relating to:
This indemnification applies even if a claim is asserted by a third-party Provider, government agency, or another user.
(b) Notification and Cooperation
The Indemnitees will use reasonable efforts to promptly notify you in writing of any claim for which they seek indemnification.
You will have the exclusive right to control the defense and settlement of such claim, provided that:
You agree to provide reasonable cooperation, documents, records, statements, and assistance necessary for the defense of any indemnified claim.
(c) Exclusions from Indemnity
Your indemnification obligations do not apply to claims arising solely and directly from:
of an Indemnitee.
Additionally, you are not responsible for claims resulting from modifications to the Site or Services made exclusively by Unocruise.com without your direction or involvement.
(d) Survival
Your indemnification obligations under this Section 23 shall survive:
(a) Arbitration:
Except for disputes involving intellectual property rights or claims relating to privacy rights for California residents, any dispute, controversy, or claim arising out of or relating to these Terms, your use of the Site, or the Services will be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its applicable rules.
Unless otherwise agreed, arbitration proceedings will be held in California, USA. Judgment on the arbitration award may be entered in any court having competent jurisdiction.
(b) Court Proceedings:
For disputes involving intellectual property infringement, or where a court determines that arbitration is unenforceable, you consent to the exclusive jurisdiction and venue of the state and federal courts located in California, USA. You waive any objection to personal jurisdiction or venue, including those based on forum non conveniens.
(c) Governing Law:
These Terms and any dispute arising from or related to them will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.
However, where applicable, mandatory consumer protection laws of your jurisdiction may apply to the extent they cannot be waived.
(a) Severability:
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be interpreted and enforced to the maximum extent permissible to best reflect the parties’ original intent.
(b) No Waiver:
No failure or delay by Unocruise.com in exercising any right, power, or remedy under these Terms will constitute a waiver of such right or remedy. Any waiver must be expressly stated in a written document signed by an authorized representative of Unocruise.com.
(c) Relationship:
Nothing in these Terms will be construed as creating a partnership, joint venture, employment, or agency relationship between you and Unocruise.com. You acknowledge that you are an independent user of the Site and Services.
(d) Assignment:
Unocruise.com may assign, transfer, or delegate its rights and obligations under these Terms without restriction and without notice to you. You may not assign or transfer any rights or obligations under these Terms without Unocruise.com’s prior written consent. Any attempted assignment in violation of this provision is void.
(e) Electronic Communications:
You consent to receive communications from Unocruise.com electronically, including emails, notices, disclosures, and other communications. Such communications satisfy any legal requirement that they be in writing.
(f) Entire Agreement:
These Terms, along with all policies, notices, and documents incorporated by reference (including the Privacy Policy and Cookie Policy), constitute the entire agreement between you and Unocruise.com regarding access to and use of the Site and Services, superseding all prior or contemporaneous agreements, communications, or understandings, whether oral or written.
(g) Third-Party Beneficiaries:
Except as expressly stated in these Terms, no third party shall have any rights or benefits arising from these Terms.
(h) Headings:
Section titles and headings are provided solely for convenience and have no legal or contractual effect.
(i) Export Control:
You agree to comply with all applicable U.S. and international export and re-export control laws and regulations. You may not use, export, re-export, or transfer the Site, Services, or any Site Materials in violation of such laws.
(j) Notices:
Notices directed to Unocruise.com under these Terms must be submitted in writing via registered mail, courier delivery, or email using the contact information provided on the Site. Notices will be deemed delivered upon confirmation of receipt.
(k) Survival:
Any provisions that, by their nature, should survive the termination or expiration of these Terms—including but not limited to Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Miscellaneous—shall continue in effect.
(l) No Third-Party Enforcement:
Except as specifically provided, no person or entity that is not a party to these Terms has any right to enforce or rely on any provision of these Terms.
(a) General Recommendation:
Unocruise.com strongly recommends that you purchase comprehensive travel insurance to protect against unforeseen events, including but not limited to trip cancellations, trip interruptions, medical emergencies, emergency evacuation, repatriation, baggage loss or delay, and travel delays.
(b) Coverage Types:
At a minimum, you should obtain insurance that covers:
You may also wish to consider Cancel For Any Reason (CFAR) coverage, which may reimburse a percentage of prepaid, non-refundable trip costs if you cancel for reasons not covered by standard policies.
(c) Purchase Timing:
To maximize benefits—including potential coverage for pre-existing medical conditions—many insurers require that travel insurance be purchased within 14 days of your initial trip deposit or booking payment. You are responsible for verifying such requirements with your chosen insurer.
(d) Review Policy Details:
You are solely responsible for reviewing all policy terms, conditions, exclusions, coverage limits, and claims procedures. Confirm that your insurance policy adequately covers risks specific to your destination or itinerary, including potential COVID-19 disruptions, natural disasters, political instability, or other travel-related hazards.
(e) Liability Disclaimer:
Unocruise.com does not underwrite, sell, or administer travel insurance policies. We act solely as a booking and information provider. Unocruise.com is not liable for any losses, expenses, or damages arising from your decision to decline insurance coverage or from inadequacies in the policy you select.
(f) Customer Responsibility:
You are fully responsible for selecting, purchasing, and maintaining appropriate travel insurance coverage. All claims, reimbursements, and communications must be handled directly with your insurance provider.
(g) Assistance Services:
Most travel insurance policies include 24/7 global assistance services, such as medical referrals, legal assistance, emergency coordination, translation services, and concierge support. Refer to your specific insurer’s contact information and policy documents for access to these services.
(a) Compliance with Provider Terms:
You are responsible for reviewing, understanding, and complying with all terms, conditions, rules, restrictions, and cancellation policies established by the applicable cruise line, airline, hotel, tour operator, or any other Provider associated with your booking through Unocruise.com.
(b) Accuracy of Booking Information:
You must provide accurate, complete, and current personal, contact, and payment information at the time of booking. This includes listing traveler names exactly as they appear on government-issued identification. Unocruise.com is not responsible for delays, denied boarding, fees, or other consequences resulting from inaccurate or incomplete information provided by you.
(c) Travel Documentation:
You are solely responsible for obtaining, maintaining, and presenting all required travel documentation, including valid passports, visas, entry permits, health certificates, vaccination records, or any other documents required by Providers or governmental authorities. Failure to possess the necessary documentation may result in denied boarding, deportation, fines, or additional expenses, all of which are your responsibility.
(d) Health, Safety, and Special Requirements:
You are responsible for meeting all health, vaccination, medical, and safety requirements established by Providers, destination countries, and governmental authorities. If you have medical conditions, mobility limitations, disabilities, or special assistance needs, you must notify Unocruise.com in advance and coordinate directly with Providers to ensure appropriate accommodations.
(e) Legal and Regulatory Compliance:
You must comply with all applicable laws, rules, and regulations of any country, state, port, or jurisdiction you enter, visit, or transit during your travels. This includes customs regulations, immigration requirements, port authority rules, and carrier policies. Any penalties, delays, or denied entry due to non-compliance are solely your responsibility.
(f) Conduct and Behavior:
You agree to conduct yourself responsibly and respectfully at all times. Providers may refuse service, deny boarding, or remove you from a vessel, aircraft, hotel, or excursion if your behavior is disruptive, unsafe, illegal, or otherwise interferes with operations or the comfort and safety of others. All resulting costs, penalties, or losses are your sole responsibility.
For questions, feedback, customer support inquiries, or to exercise any privacy rights, please refer to the Unocruise.com Privacy Statement or contact us using the information below:
Email:support@unocruise.com
Mailing Address:Holiay Breakz Group LLC
5380, North Valentine Ave, Apt - 102, Fresno, CA. 93711 United States.
Phone: +1-833-723-0086
If you have any concerns regarding your booking, these Terms, or your personal information, we encourage you to reach out using the contact method most convenient for you.
(a) Validity and Availability:
All prices, offers, and promotions displayed on the Unocruise.com Site are subject to availability at the time of booking and may be modified, updated, or withdrawn without prior notice. While we strive to provide accurate and current pricing information, we cannot guarantee real-time accuracy due to frequent changes by cruise lines and other Providers.
(b) Provider Criteria and Restrictions:
Certain rates or promotional fares may require that at least one guest in the stateroom meet specific eligibility criteria, including but not limited to: residency requirements, age categories (e.g., senior, youth), professional status (e.g., military, first responders, educators), loyalty membership, or other qualifications. If these criteria are not met, the booking may be adjusted to the applicable standard rate or canceled at the Provider’s discretion.
(c) Guarantee Rates:
“Guarantee Rates” refer to fares booked at the lowest available cabin category or better, with the exact stateroom assignment determined by the cruise line closer to the sailing date or at check-in. Stateroom assignments may be relocated or upgraded at the discretion of the cruise line and are not controlled by Unocruise.com.
(d) Dynamic Pricing and Adjustments:
Cruise fares and ancillary prices may fluctuate due to demand, capacity management, operational costs, fuel surcharges, seasonal variations, or Provider pricing strategies. While Unocruise.com updates its pricing as promptly as possible, you acknowledge that final pricing is not confirmed until your booking is completed and a written confirmation is issued.
(e) Price Corrections:
In the event of pricing discrepancies, system errors, or typographical mistakes, corrected pricing will apply in accordance with the procedures described in Section 13 (Pricing and Typographical Errors), regardless of any previously displayed rate.
(f) Taxes, Fees, and Surcharges:
Unless explicitly stated otherwise, quoted prices do not include government-imposed taxes, port fees, mandatory gratuities, environmental surcharges, or optional service fees. Such charges will be itemized and added to your invoice prior to checkout or final payment.
(g) Ancillary Products and Upgrades:
Optional add-ons—such as shore excursions, internet packages, beverage packages, specialty dining, spa treatments, or pre-/post-cruise hotel stays—may be purchased separately and are subject to the pricing, terms, and cancellation policies of the applicable Provider.
(h) Price Matching and Guarantees:
Unless explicitly stated in writing, Unocruise.com does not offer a price-match guarantee. If you have questions about displayed pricing or promotional fares, please contact our customer service team for assistance.
(i) Third-Party Payment Processing:
Payments made through the Site may be processed by third-party payment processors. Depending on your bank or credit card issuer, you may incur additional charges such as foreign transaction fees or currency conversion fees. These fees are not included in the prices displayed on the Site.
(j) Promotional Combinability:
Promotional fares, discount codes, coupons, or other offers may not be combined unless explicitly permitted by Unocruise.com or the Provider. All promotions must be applied at the time of booking and are subject to verification and approval.
(k) Non-Standard Fares:
Certain fare types—such as non-refundable fares, net rates, group rates, charter rates, or consolidator fares—carry unique restrictions or limitations. These fares will be clearly identified during the booking process and may include stricter payment, cancellation, or modification terms.
(l) Customer Acknowledgment:
By completing a booking on Unocruise.com, you acknowledge that you have reviewed, understood, and accepted all pricing details, terms, conditions, and fees associated with your reservation.
(a) Third-Party Advertisements:
The Site may display advertisements, sponsored listings, or promotional content from third parties (“Advertisers”). Such material is provided for your convenience and does not constitute an endorsement, guarantee, or recommendation by Unocruise.com of any Advertiser, product, service, or viewpoint.
(b) Advertiser Responsibility:
Advertisers, not Unocruise.com, are solely responsible for the accuracy, legality, quality, and compliance of their advertising content. Unocruise.com does not verify or validate claims, representations, or warranties made by any Advertiser.
(c) Links and Interactions:
Advertisements may include links, buttons, or calls to action that take you to external websites or services. Your interactions with these third-party sites are at your own risk and are governed by the terms and privacy policies of the respective third parties.
(d) Liability Disclaimer:
To the maximum extent permitted by law, Unocruise.com and its Providers disclaim all responsibility and liability for any loss, injury, or damages arising out of or related to your reliance on, interaction with, or use of any third-party advertisements, content, or linked websites.
(e) Compliance with Standards:
Unocruise.com encourages Advertisers to comply with applicable advertising laws, truth-in-advertising standards, and recognized industry guidelines. Unocruise.com reserves the right, but has no obligation, to remove or restrict any advertisement that we determine to be misleading, inappropriate, or in violation of applicable laws or policies.
(f) Reporting Concerns:
If you encounter an advertisement that you believe is misleading, offensive, unlawful, or violates your rights, please contact us at support@unocruise.com
with relevant details. We will review and address the matter as appropriate.
(a) Transactional Communications:
By providing your email address or other contact information, you authorize Unocruise.com and its affiliates to send you essential transactional communications necessary to manage your bookings and travel arrangements. These include booking confirmations, payment notices, itinerary updates, critical travel alerts, customer service messages, and other operational or service-related notifications.
(b) Marketing and Promotional Emails:
You also consent to receive marketing and promotional communications from Unocruise.com, such as newsletters, special offers, limited-time deals, surveys, travel inspiration, and other promotional content.
(c) Opt-Out Rights:
You may withdraw consent for promotional or marketing communications at any time by clicking the “unsubscribe” link included in any marketing message or by contacting us at support@unocruise.com
. Opting out of marketing emails does not affect our ability to send essential transactional or service-related communications regarding your bookings.
(d) Compliance with Anti-Spam Laws:
Unocruise.com uses reputable email delivery and marketing platforms and adheres to all applicable anti-spam and electronic communication laws, including CAN-SPAM (United States) and CASL (Canada).
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have specific rights under the General Data Protection Regulation (GDPR) with respect to your personal data.
(a) Your Data Rights:
You have the right to:
(b) Legal Basis for Processing:
Unocruise.com collects and processes personal data only when one or more GDPR legal bases apply:
(c) Exercising Your GDPR Rights:
You may withdraw consent at any time or exercise any GDPR rights by contacting us at support@unocruise.com
. We will respond to all requests within the timelines required under the GDPR.
(d) Right to Lodge a Complaint:
If you believe your rights under the GDPR have not been respected, you have the right to lodge a complaint with the data protection authority in your EEA member state or with the UK Information Commissioner’s Office (ICO).
(a) Data Retention Period:
Unocruise.com retains your personal information only for as long as necessary to fulfill the purposes described in Section 4, including processing reservations, providing customer support, complying with legal, tax, and accounting requirements, enforcing our agreements, and resolving disputes. Unless a longer retention period is required by applicable law, we will not retain personal data for more than seven (7) years following the completion of your last transaction with us.
(b) Deletion or Anonymization:
Upon expiration of the applicable retention period, we will securely delete your personal information or irreversibly anonymize it so that it can no longer be used to identify you.
(c) Breach Notification:
In the event of any unauthorized access to, or disclosure of, your personal information, Unocruise.com will notify you without undue delay and, where required, notify relevant regulatory authorities within seventy-two (72) hours of becoming aware of the breach, or within any shorter or longer timeframe required by applicable law (including GDPR and CCPA obligations).
(a) Electronic Agreements:
All bookings, agreements, acknowledgments, consents, and contracts entered into through the Site are executed electronically and are legally binding. By clicking “Book Now,” “I Agree,” or any similar button or checkbox, you consent to conduct transactions electronically with Unocruise.com.
(b) Electronic Signature Validity:
Your electronic actions constitute your electronic signature, acceptance, and delivery of any contract or agreement presented on the Site. You agree that these electronic records satisfy any requirement that communications or signatures be in writing.
(c) Legal Equivalence:
Electronic records and signatures provided through the Site carry the same force and effect as handwritten signatures under all applicable laws, including the U.S. ESIGN Act, the Uniform Electronic Transactions Act (UETA), the EU’s eIDAS Regulation, and any comparable electronic signature or digital contracting laws in other jurisdictions.
(d) Record Maintenance:
Unocruise.com will maintain and preserve electronic records of your transactions, which may be used as evidence in the event of any dispute, claim, or legal proceeding.
(a) Unaccompanied Minors
Passengers under the age of eighteen (18) who are traveling without a parent or legal guardian must provide written authorization permitting travel, including emergency contact information and any documents required under the applicable Provider’s unaccompanied minor policy. Additional forms, verification steps, or service fees may apply.
Unocruise.com will forward the submitted materials to the relevant Provider; however, all approvals, restrictions, or additional charges are determined solely by the Provider. Unocruise.com does not guarantee that any unaccompanied minor will be accepted for travel and expressly disclaims all liability associated with the booking, approval, supervision, or transportation of unaccompanied minors.
(b) Special Needs and Medical Conditions
Passengers with disabilities, mobility limitations, medical conditions, or special dietary requirements must notify Unocruise.com no later than thirty (30) days before the scheduled departure date. You may be required to submit medical documentation, including clearances, prescriptions, or treatment plans from a licensed healthcare provider.
Unocruise.com will communicate your request to the Provider, but all accommodations, equipment requests, approvals, or associated fees are governed strictly by the Provider’s policies. Unocruise.com does not guarantee that any requested accommodation will be granted.
You bear full responsibility for supplying accurate information, obtaining all necessary approvals, and covering any associated costs or risks related to your special needs or medical condition.
(a) Passenger Code of Conduct
You agree to conduct yourself in a respectful, lawful, and responsible manner at all times while using the Site, Services, and while traveling with any Provider. You must comply with all instructions issued by cruise line staff, port authorities, security personnel, excursion operators, and any other Provider representatives.
Any disruptive, abusive, unsafe, harassing, or illegal behavior—including, without limitation, physical altercations, threats, verbal abuse, excessive intoxication, disorderly conduct, destruction of property, or refusal to comply with safety directives—may result in denial of boarding, removal from the vessel or excursion, or refusal of future service by the Provider.
Such actions are at the Provider’s sole discretion, and you will not be entitled to any refund, credit, compensation, or reimbursement from Unocruise.com or the Provider.
(b) Photo and Video Release
You hereby grant Unocruise.com and its affiliated Providers a perpetual, irrevocable, worldwide, royalty-free license to photograph, film, record, reproduce, publish, distribute, adapt, and otherwise use your likeness, voice, image, and statements captured during any travel activity, event, excursion, or related experience booked through the Site.
Such media may be used for promotional, marketing, educational, archival, or commercial purposes, including but not limited to use on websites, social media platforms, advertisements, brochures, training materials, and digital or print publications.
If you do not wish to be included in such recordings or images, you must notify us in writing at support@unocruise.com
no later than seven (7) days prior to your scheduled departure. While Unocruise.com will make reasonable efforts to honor such requests, we cannot guarantee exclusion from all incidental photography or recordings taken in public or group settings.
(a) User Reviews and Ratings
If you submit reviews, ratings, testimonials, photos, videos, comments, or any other material (“User Content”) related to Providers, Services, or the Site, you grant Unocruise.com a perpetual, irrevocable, transferable, sublicensable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and otherwise utilize such User Content in any media now known or later developed, for any purpose, including marketing, analytics, promotional activities, and customer experience enhancement.
(b) Accuracy and Legality
You represent and warrant that all User Content you submit is truthful, accurate, and lawful, and that it does not violate or infringe any rights of third parties, including privacy, publicity, copyright, trademark, or defamation laws. You agree not to submit any content that is false, misleading, obscene, hateful, harassing, threatening, discriminatory, violent, invasive of privacy, or otherwise objectionable or unlawful.
(c) Moderation and Removal
Unocruise.com reserves the right, but not the obligation, to review, monitor, moderate, edit, remove, or refuse to display any User Content at its sole discretion, without notice or liability. We may also suspend or terminate user accounts that repeatedly violate this policy or submit fraudulent, abusive, or harmful content.
(d) Third-Party Links and Widgets
The Site may include embedded third-party content or features such as review platforms, social media widgets, comment systems, or discussion forums (“Embedded Content”). Your interactions with such features may be visible to others and may result in data collection by the third party. Embedded Content is governed solely by the policies, terms, and practices of the respective third-party provider, and Unocruise.com is not responsible for their actions or data-use practices.
(e) No Endorsement
User Content, third-party reviews, ratings, or forum posts published on or linked from the Site do not constitute endorsements, recommendations, or verification by Unocruise.com. We make no representations regarding the accuracy or reliability of any User Content.
(f) Liability for User Content
You are solely responsible for all User Content you submit and for any legal consequences arising from such submissions. Unocruise.com disclaims all liability for any claims, damages, or disputes resulting from or relating to your User Content or your interactions with third-party review features.
(a) EU and UK Residents
If you reside in the European Union or the United Kingdom, you may submit consumer complaints to the applicable out-of-court dispute resolution body. EU consumers may use the European Online Dispute Resolution (ODR) platform available at the official EU dispute-resolution portal. UK consumers may refer disputes to the UK’s designated Online Dispute Resolution platform or other recognized dispute-resolution bodies. Participation in these platforms is voluntary and does not obligate Unocruise.com to participate in any specific ADR proceeding unless required by applicable law.
(b) California and Other U.S. Consumers
For U.S. consumers, prior to initiating arbitration or court proceedings, you may choose to engage in informal dispute resolution or mediation through the American Arbitration Association (AAA) Consumer Arbitration Program. If the total amount in controversy is less than ten thousand dollars (USD $10,000), you may alternatively bring your dispute in small claims court in your county of residence. Any mediation, informal dispute process, or small-claims action must be initiated within one (1) year from the date the underlying claim first arose.
(c) Voluntary Mediation Option
Regardless of where you reside, you may elect to submit your dispute to voluntary mediation administered by the AAA or another mutually agreed-upon alternative dispute resolution provider. To begin this process, email us at info@unocruise.com with a written summary of your dispute. Unocruise.com will respond within thirty (30) days with available mediation dates and next steps. Mediation proceedings may be conducted remotely unless both parties agree otherwise.
(d) Waiver of Class Actions
You and Unocruise.com agree that all disputes, claims, and controversies must be resolved on an individual basis only. Both parties expressly waive any right to file, join, or participate in class actions, collective actions, consolidated proceedings, private attorney-general actions, or any representative arbitration.
(e) Exceptions
Notwithstanding anything in this Section, either party may seek temporary, preliminary, or permanent injunctive relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, trade secrets, or other proprietary interests. Such actions will not be deemed incompatible with or a waiver of the obligation to engage in arbitration or ADR for all other claims.
(a) Currency Conversion and Fluctuations
All prices displayed on the Site are shown in U.S. dollars (USD) unless otherwise stated. Exchange rates used for currency conversion are sourced from reputable financial data providers and are provided for informational purposes only. The actual exchange rate applied by your bank, credit card issuer, or payment processor at the time of settlement may differ. You acknowledge and accept responsibility for any variance between the displayed rate and the final rate charged to your account.
(b) Accepted Payment Methods
Unocruise.com accepts major credit and debit cards, including Visa, MasterCard, American Express, and Discover, as well as other payment methods displayed at checkout. Availability of specific payment methods may vary and may change at any time without prior notice.
(c) Secure Payment Processing
Unocruise.com uses PCI DSS–compliant, TLS-encrypted payment gateways to ensure the security of your payment information. We do not store full credit or debit card numbers on our servers. By completing a transaction, you authorize our third-party payment processors to collect, use, store, and transmit your payment data in accordance with their respective privacy, security, and compliance policies.
(d) Fraud Prevention
To protect you and Unocruise.com from unauthorized or fraudulent transactions, we use industry-standard fraud detection tools, verification procedures, and real-time monitoring. You agree that Unocruise.com may share relevant transaction information with payment processors, fraud-prevention vendors, and law enforcement authorities as needed to investigate, mitigate, or prevent fraudulent activity.
(e) Chargebacks and Disputes
If you initiate a chargeback through your card issuer, Unocruise.com reserves the right to challenge the dispute by providing evidence of your booking, transaction records, communications, and other relevant documentation. Excessive, abusive, or meritless chargebacks may result in the cancellation of your booking, denial of refunds, and/or suspension from future use of the Site and Services. You agree to cooperate fully with any investigation relating to a disputed charge, including providing supporting documentation upon request.
(a) Definitions and Separate Contracts
“Group Bookings” refer to reservations for ten (10) or more passengers made under a single booking or group reservation code. “Charter Parties” refer to exclusive use of a vessel, deck, or designated space secured under a separate written charter agreement. All Group Bookings and Charter arrangements require a dedicated Group Contract or Charter Party Agreement, which governs deposits, payment schedules, itinerary terms, capacity allocation, cancellation rules, and any special conditions specific to the group or charter.
(b) Deposits and Payments
For Group Bookings, an initial non-refundable deposit—typically equal to twenty percent (20%) of the total group fare—must be paid within the timeframe set forth in the Group Contract. Final payment and the full list of passenger names must be submitted no later than ninety (90) days prior to departure, unless an earlier deadline is imposed by the Provider.
For Charter Parties, Unocruise.com will facilitate negotiations between the chartering entity and the Provider to establish deposit schedules, final payment deadlines, performance guarantees, and other financial terms, all of which will be documented in the Charter Party Agreement.
(c) Name Changes and Additions
After the passenger name submission deadline, any name changes, substitutions, or additions may incur Provider-imposed fees and administrative service charges. If passenger names or the total passenger count change after final payment, additional fares, penalties, or capacity limitations may apply, and availability cannot be guaranteed.
(d) Cancellation and Attrition
Group cancellations, reductions in passenger numbers (“attrition”), or failure to meet agreed minimums are subject to penalties specified in the Group Contract or Charter Party Agreement. These typically include escalating cancellation fees based on proximity to the departure date and may include forfeiture of 100% of the group fare if cancellation occurs within sixty (60) days of sailing. Charter Parties may remain responsible for the full contract price regardless of reductions in group size.
(e) Coordinator Responsibilities
Each Group Booking or Charter Party must designate a Group Coordinator (or Charter Contact) in writing. This individual will act as the exclusive liaison with Unocruise.com and the Provider. The Coordinator is responsible for communication with group members, distribution of documentation, collection of individual payments where applicable, and ensuring group compliance with all Provider policies and contractual terms.
(f) Special Requests and Amenities
All special requests—such as private events, meeting space, coordinated dining arrangements, group shore excursions, branding opportunities, or amenity packages—must be submitted in writing. Fulfillment is subject to Provider approval, operational feasibility, and additional fees or minimum-spend requirements.
(g) Liability and Indemnification
The Group Coordinator and/or chartering entity assume full responsibility for the conduct, actions, and compliance of all group or charter participants. You agree to indemnify, defend, and hold harmless Unocruise.com and all Providers from any claims, losses, damages, liabilities, penalties, or expenses arising out of or related to group member conduct, group operations, or charter activities.
(a) Provider Health Requirements
Cruise lines, airlines, hotels, and other Providers may implement health-screening procedures, vaccination mandates, testing requirements, symptom checks, mask policies, or quarantine rules prior to boarding, during travel, or upon return. These requirements are subject to change at any time, sometimes with little or no notice, based on public health advisories, government regulations, or Provider policies.
(b) Customer Compliance
You are solely responsible for staying informed of and complying with all applicable health-related requirements established by Providers, port authorities, destination governments, and regulatory agencies. This includes securing and presenting required documentation such as vaccination records, negative test results, health declarations, medical certifications, or other clearances necessary for travel.
(c) Costs and Risks
You acknowledge and agree that you assume all financial and logistical risks associated with COVID-19 or any other communicable illness, including—but not limited to—testing fees, treatment or medical care, quarantine or isolation expenses, denied boarding, missed flights or connections, or supplemental lodging and transportation costs. Unocruise.com bears no responsibility for such expenses or for any resulting travel disruptions.
(d) No Liability for Changes
Providers may modify, postpone, or cancel sailings, itineraries, shore excursions, embarkation procedures, or onboard services due to public-health considerations. While Unocruise.com will assist in facilitating rebooking, credit requests, or Provider-issued refunds when available, we disclaim any liability for Provider decisions, health-related disruptions, or resulting losses, delays, or inconveniences.
(e) Force Majeure
Health emergencies, pandemics, epidemics, disease outbreaks, or similar public-health events constitute force-majeure circumstances under Section 22(e). Neither Unocruise.com nor any Provider shall be liable for cancellations, delays, modifications, or failures to perform arising directly or indirectly from such events.
(a) Translations
Unocruise.com may provide translated versions of these Terms & Conditions for your convenience. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall govern and control.
(b) Governing Language
These Terms & Conditions, along with all notices, disclosures, and related communications, are drafted in English. If any translated version differs in interpretation or meaning, the English-language version will take precedence.
(c) Accuracy of Translations
Translations are provided solely as a courtesy and may not reflect the most current or precise wording. Unocruise.com does not guarantee the accuracy, completeness, or reliability of any translated text. All disputes, interpretations, and legal issues arising under these Terms shall be governed by the English-language version.
(a) Security Measures
Unocruise.com implements and maintains administrative, technical, and physical safeguards designed to protect your Personal Information and our Site infrastructure from unauthorized access, disclosure, alteration, or destruction. These safeguards include, but are not limited to, TLS encryption for data in transit, AES-256 encryption for data at rest, multi-factor authentication, strict role-based access controls, network firewalls, intrusion detection and prevention systems, continuous vulnerability scanning, and secure software development lifecycle (SDLC) practices.
(b) Monitoring and Audits
We employ continuous security monitoring, routine vulnerability assessments, periodic penetration testing, and annual third-party security audits (including ISO/IEC 27001–aligned assessments) to evaluate the effectiveness of our controls and to detect anomalous activity or potential threats.
(c) Incident Response Plan
Unocruise.com maintains a formal Incident Response Plan outlining defined roles, responsibilities, and escalation procedures for detecting, containing, mitigating, and recovering from security incidents. In the event of a confirmed security breach that impacts your Personal Information, we will:
(d) Data Backup and Recovery
We perform regular encrypted backups of critical systems and data and test our disaster-recovery and business-continuity procedures at least quarterly to ensure rapid restoration of services in the event of system failure, data loss, or other operational disruptions.
(a) Availability Target
Unocruise.com strives to maintain at least 99.9% uptime for the Site and core booking Services each calendar month, excluding scheduled maintenance and circumstances beyond our reasonable control (see Section 22(e), Force Majeure).
(b) Scheduled Maintenance
We may conduct planned maintenance during off-peak hours (generally between 12:00 AM and 4:00 AM ET). Notice of scheduled maintenance will be posted on the Site and/or emailed to affected users at least 48 hours in advance.
(c) Support Response Times
Our customer support team aims to respond to:
(d) Remedies and Limitations
We use commercially reasonable efforts to achieve these service-level targets; however, they are aspirational goals, not guarantees. Except as expressly provided in these Terms, Unocruise.com disclaims liability for failing to meet service-level targets. No service credits, refunds, or additional remedies are provided for downtime or interruptions, other than those outlined in Section 10 regarding refunds for canceled travel services.
(e) Exclusions
This Service-Level Commitment does not apply to downtime or interruptions caused by:
(a) Reservation of Rights
Unocruise.com and its Providers reserve the right, at any time and in their sole discretion, to refuse, suspend, or terminate access to the Site, Services, or any booking. Such actions may be taken for any lawful reason and without liability, including without issuing refunds, except where required by applicable consumer protection laws.
(b) Abusive Conduct
Any abusive, harassing, threatening, defamatory, or discriminatory behavior—whether verbal, written, or electronic—directed toward Unocruise.com customer-support staff, agents, employees, or Provider personnel constitutes grounds for immediate suspension or termination of service without refund. This includes, but is not limited to, profanity, hate speech, intimidation, or disruptive conduct.
(c) Non-Discrimination
All decisions to refuse, suspend, or terminate service under this Section shall comply with applicable anti-discrimination laws. No action will be taken on the basis of race, color, religion, gender, gender identity, sexual orientation, disability, national origin, age, or any other legally protected characteristic.