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Disclaimer

PLEASE READ THIS DISCLAIMER OF LIABILITY, ASSUMPTION OF RISK, INDEMNIFICATION, AND TRAVEL INSURANCE AGREEMENT (THE “DISCLAIMER”) IN ITS ENTIRETY BEFORE ACCESSING OR USING Unocruise.com (THE “WEBSITE”) OR BOOKING ANY CRUISE-RELATED PRODUCTS OR SERVICES THROUGH HOLIAY BREAKZ GROUP LLC (THE “COMPANY,” “AGENCY,” “WE,” “US,” OR “OUR”).

By accessing, browsing, or otherwise using the Website, or by making any reservation, payment, or booking for cruise-related travel products or services (including but not limited to cruise packages, onboard services, port transfers, excursions, or travel insurance) through the Agency, you (“Traveler,” “you,” or “your”) acknowledge that:

  • You have carefully read this Disclaimer;
  • You fully understand its terms;
  • You knowingly, voluntarily, and unconditionally agree to be bound by all terms, conditions, limitations, waivers, and releases contained herein.

If you do not agree with any provision of this Disclaimer, you must immediately discontinue use of the Website and refrain from booking or purchasing any services through the Agency.

Binding Agreement

This Disclaimer constitutes a legally binding contractual agreement between you and the Agency. It governs:

  • Your access to and use of Unocruise.com;
  • Any cruise inquiries, bookings, reservations, communications, transactions, or payments made through the Agency;
  • All interactions, information exchanges, and materials shared between you and the Agency.

It is your sole responsibility to review this Disclaimer each time you access the Website or begin a booking.
The Agency reserves the right to modify, amend, or update the terms of this Disclaimer at any time without prior notice.
Your continued use of the Website or completion of any booking following such modifications shall constitute your full acceptance of the revised terms.

COMPREHENSIVE DISCLAIMER OF LIABILITY, ASSUMPTION OF RISK, INDEMNIFICATION, AND TRAVEL INSURANCE AGREEMENT

IMPORTANT — PLEASE READ CAREFULLY

By accessing or using Unocruise.com (the “Website”), including any associated digital platforms, content, features, communication tools, and services provided by Holiay Breakz Group LLC, you (“Traveler,” “you,” or “your”) expressly:

  • Agree to be bound by all terms, obligations, disclaimers, waivers, and limitations contained in this Disclaimer;
  • Acknowledge that Unocruise.com acts only as an intermediary platform for cruise-related services and does not operate cruise ships, vessels, excursions, or transportation services;
  • Accept full responsibility for reviewing all terms prior to each booking.

If at any time you do not agree with the terms of this Disclaimer, you must immediately stop using the Website and refrain from booking any cruise services, packages, or related travel products through the Agency.

TABLE OF CONTENTS

  • 1. Definitions
  • 2. Agency Role & Third-Party Suppliers
  • 3. No Warranties; Accuracy of Information
  • 4. Assumption of Risk & Release
  • 5. Mandatory Travel Insurance: Consumer Responsibility
  • 6. Payment, Pricing & Cancellation Policies
  • 7. Data Protection, Privacy & GDPR Compliance
  • 8. Accessibility & ADA Notices
  • 9. Health, COVID-19 & Other Public Health Advisories
  • 10. Visa, Passport & Entry Requirements
  • 11. Force Majeure
  • 12. Dispute Resolution, Arbitration & Class-Action Waiver
  • 13. Limitation and Disclaimer of Liability
  • 14. Indemnification
  • 15. Intellectual Property
  • 16. Electronic Communications
  • 17. Severability, Waiver & Amendments
  • 18. Survival of Provisions
  • 19. Governing Law & Jurisdiction
  • 20. Acknowledgment & Acceptance
  • 21. SUPPLIERS’ ACTIONS AND AGENCY DISCLAIMERS

1. DEFINITIONS

For purposes of clarity and consistent interpretation throughout these Terms, the following capitalized terms shall have the meanings set forth below:

“Agency”

Refers to Unocruise.com, operated by Holiay Breakz Group LLC, including its parent company, subsidiaries, affiliated entities, and all respective officers, directors, employees, agents, contractors, and representatives.

“Traveler,” “you,” or “your”

Means any individual, customer, user, or entity who visits the Website, interacts with the platform, or books any cruise-related travel services through the Agency.

“Supplier”

Refers to any independent third-party provider of cruise-related travel products or services engaged by the Agency on behalf of Travelers. This includes, but is not limited to:

  • Cruise lines
  • Shore excursion operators
  • Transportation providers
  • Accommodation providers
  • Tour operators
  • Activity companies
  • Insurance providers
    and any other third-party service provider offering travel-related services.

“Services”

Includes all cruise-related travel offerings, promotions, packages, accommodations, reservations, excursions, support, and ancillary travel services marketed, facilitated, or booked through the Agency via the Website.

“Booking”

Means any reservation, confirmation, electronic ticket, cruise ticket, invoice, record, or contract for Services made through the Agency’s Website or through Agency representatives.

“Itinerary”

Refers to the consolidated schedule of cruise travel Services, including dates, ports, destinations, cabin details, excursions, times, Supplier information, and any relevant travel documentation provided to the Traveler after a Booking is confirmed.

“Force Majeure Event”

Means any event or circumstance beyond the reasonable control of the Agency, including but not limited to:
Acts of God, extreme weather, hurricanes, storms, fire, floods, earthquakes, pandemics, epidemics, operational failures, mechanical breakdowns, riots, war, terrorism, government mandates or orders, labor strikes, port closures, safety incidents, or any other unforeseen event that could not reasonably have been prevented.

2. AGENCY ROLE & THIRD-PARTY SUPPLIERS

2.1 Limited Agency Relationship

Unocruise.com, operated by Holiay Breakz Group LLC (“the Agency”), acts solely as an independent agent or intermediary between Travelers and third-party cruise lines and other service providers (“Suppliers”).
The Agency does not own, manage, operate, or control any cruise vessel, transportation provider, accommodation, excursion operator, or related travel service facility.

2.2 No Control Over Supplier Operations

Because Suppliers operate independently, the Agency has no control or authority over their decisions, policies, schedules, or performance.
Accordingly, the Agency disclaims all liability arising from:

  • Supplier acts, omissions, negligence, or misconduct
  • Scheduling changes, delays, cancellations, or modifications to any cruise or travel service
  • Any Supplier-imposed policies, availability, restrictions, or operational decisions

All such matters are governed exclusively by the Supplier’s own terms and conditions.

2.3 Traveler Obligations to Suppliers

Travelers agree to comply fully with all Supplier rules, policies, and requirements, including but not limited to:

  • Check-in times, boarding procedures, and documentation deadlines
  • Valid passport, visa, health, vaccination, and travel clearance requirements
  • Payment of Supplier-imposed taxes, port charges, fees, surcharges, or incidental costs
  • Compliance with baggage limitations, cabin assignments, safety regulations, and onboard conduct policies

Failure to comply may result in denied boarding, additional charges, itinerary restrictions, or cancellation — all at the Traveler’s sole expense.

2.4 Separate Supplier Contracts

Each Booking made through Unocruise.com forms a separate, binding contract between the Traveler and the Supplier providing the cruise or service.
If a conflict arises between this Disclaimer and Supplier terms, the Supplier’s terms shall govern strictly with respect to the services they provide — provided such terms do not materially diminish any legal disclosures or protections required under applicable law.

3. NO WARRANTIES; ACCURACY OF INFORMATION

NO WARRANTIES

All products, cruise services, guidance, content, and informational materials offered through Unocruise.com (the “Website”) are provided strictly on an “AS IS” and “AS AVAILABLE” basis.
Holiay Breakz Group LLC (the “Agency”) expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

  • Title or Ownership – No assurance that any product or service is free from claims of third parties.
  • Merchantability – No guarantee that any product or service is suitable for ordinary use.
  • Fitness for a Particular Purpose – No promise that any cruise, package, or service will meet your specific needs or expectations.
  • Accuracy, Completeness, or Reliability – No guarantee that information, pricing, images, availability, or advice provided on the Website is accurate, current, or error-free.
  • Non-Infringement – No assurance that your use of the Website or its content will not infringe any third-party rights.
  • Performance or Availability – No guarantee that the Website, its software, or any related service will operate without interruption, defects, errors, or security vulnerabilities.

Without limiting the above, the Agency does not warrant or guarantee:

  • That any cruise reservation, promotion, or service will meet your expectations or produce desired outcomes;
  • That you will receive the lowest rate, best fare, or optimal terms available elsewhere;
  • That any cruise itinerary, sailing date, cabin type, or availability will remain accurate or unchanged;
  • That the Website or any linked platform will be secure, virus-free, or error-free;
  • That the use of the Website will yield specific results, benefits, or performance outcomes.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY PRODUCTS OR SERVICES OBTAINED THROUGH IT IS ENTIRELY AT YOUR OWN RISK.
All risks relating to quality, performance, accuracy, reliability, and effort rest solely with you.

3.1 “AS-IS” and “AS-AVAILABLE”

All Website information— including cruise details, schedules, itineraries, pricing, images, cabin availability, and promotional offers— is provided strictly on an “AS-IS” and “AS-AVAILABLE” basis.
The Agency makes no representations or guarantees regarding completeness, reliability, availability, or accuracy.

3.2 Disclaimer of Express & Implied Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGENCY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability
  • Fitness for a particular purpose
  • Title
  • Non-infringement
  • Any warranties implied by trade usage or course of dealing

No oral advice or written materials provided by the Agency shall create any warranty not expressly stated herein.

3.3 No Guarantee of Accuracy or Completeness

Despite reasonable efforts to maintain current and accurate information, the Website may contain:

  • Errors
  • Omissions
  • Misprints
  • Outdated details
  • Incorrect pricing
  • Incorrect schedules
  • Supplier-provided inaccuracies

All fares, taxes, port fees, promotions, and cruise availability remain subject to change until final payment is made and Supplier confirmation is received.

3.4 Traveler Responsibility to Verify

Travelers bear full responsibility for verifying all travel details prior to booking and prior to departure, including:

  • Sailing dates and times
  • Vessel names
  • Port schedules and changes
  • Cabin category details
  • Excursion information
  • Travel documentation requirements
  • Cancellation, refund, and change policies
  • Health or vaccination requirements imposed by Suppliers

The Agency is not responsible for losses or inconveniences resulting from the Traveler’s failure to confirm or verify information.

4. ASSUMPTION OF RISK & RELEASE

4.1 Acknowledgment of Inherent Travel Risks

By booking, purchasing, or participating in any cruise-related services through the Agency, all Travelers expressly acknowledge that travel—particularly ocean and maritime travel—naturally involves certain risks, hazards, and uncertainties outside the Agency’s control. These risks include, but are not limited to:

  • Mechanical, technical, or operational failures of vessels or equipment;
  • Delays, itinerary changes, missed ports, cancellations, or rescheduling by Suppliers;
  • Severe weather, storms, hurricanes, natural disasters, or other force majeure events;
  • Political instability, terrorism, acts of war, civil disturbances, or government restrictions;
  • Public health events including outbreaks, epidemics, pandemics, or quarantine requirements;
  • Supplier financial instability, insolvency, or bankruptcy;
  • Theft, loss, damage, or misplacement of personal items or luggage;
  • Medical emergencies, injuries, or accidents occurring onboard or during excursions.

Travelers understand that these events may impact travel plans, incur additional expenses, or result in partial or total disruption of Services.

4.2 Voluntary Assumption of Risk

By proceeding with a Booking, Travelers confirm that they:

  • Knowingly and voluntarily assume all risks associated with cruise travel and related activities;
  • Accept full responsibility for any loss, damage, injury, inconvenience, or expense arising from such risks;
  • Agree that the Agency is not liable for events outside its direct control.

4.3 General Release

To the fullest extent permitted by law, Travelers hereby release, waive, and forever discharge the Agency — including its parent company, affiliates, officers, directors, employees, representatives, and agents — from any and all liability, claims, demands, actions, damages, or losses arising out of or in any way connected to:

  • Travel risks described in Section 4;
  • Acts, omissions, or defaults of any third-party Supplier;
  • Any changes, disruptions, delays, or cancellations of Services;
  • Injury, illness, death, property damage, or financial loss experienced during or in connection with the booked travel.

This release applies whether the claim arises in contract, tort, negligence, strict liability, or any other legal theory.

5. MANDATORY TRAVEL INSURANCE: CONSUMER RESPONSIBILITY

5.1 Mandatory Coverage Requirement

As a condition of booking any cruise or related Services through the Agency, all Travelers are required to secure comprehensive travel insurance prior to departure that includes, at a minimum, the following protections:

  • Trip Cancellation and Trip Interruption
  • Emergency Medical and Emergency Dental Coverage
  • Emergency Medical Evacuation and Repatriation
  • Baggage Loss, Damage, and Delay
  • Accidental Death and Dismemberment (AD&D)

Travelers acknowledge that failure to obtain such coverage is done entirely at their own risk.

5.2 Recommended Enhancements

Although not mandatory, the Agency strongly recommends the following supplemental coverage options to ensure robust financial protection:

  • Cancel-For-Any-Reason (CFAR) upgrades;
  • Coverage for pre-existing medical conditions, when eligible;
  • Riders extending coverage to high-value personal items, specialized equipment, or adventure activities offered during shore excursions.

5.3 Disclosure of Policy Exclusions & Limitations

Travel insurance policies vary significantly and may include important exclusions such as:

  • Known events or foreseeable circumstances;
  • Acts of war, terrorism, or government travel advisories;
  • Epidemics, pandemics, or public health restrictions depending on insurer policy;
  • Failure to file required documentation or claims within specified timeframes.

Travelers are solely responsible for reviewing all policy terms, conditions, exclusions, waiting periods, and claim procedures to confirm adequate coverage.

5.4 Agency Non-Advisory Role

Travelers understand and agree that:

  • Any descriptions or summaries of insurance provided by the Agency are general informational statements only;
  • The Agency is not an insurance provider, underwriter, or licensed insurance advisor;
  • The Agency does not recommend specific insurers, evaluate policy suitability, or interpret policy obligations.

All questions regarding policy provisions, claims, or coverage must be directed to the issuing insurance company.

5.5 Traveler Acknowledgment

By completing a Booking, Travelers expressly acknowledge and agree that:

  • Obtaining adequate and appropriate travel insurance is their sole responsibility;
  • The Agency shall have no liability for any denied claims, insufficient coverage, coverage lapses, or exclusions;
  • Travelers bear all financial consequences resulting from the absence of insurance or inadequate insurance coverage.

6. PAYMENT, PRICING & CANCELLATION POLICIES

6.1 Pricing Accuracy & Modifications

All prices displayed on the Website or quoted by the Agency are subject to change without notice until full payment has been received and the Booking is confirmed by the applicable Supplier. Travelers acknowledge and agree that:

  • Cruise fares, taxes, port charges, and government-imposed fees may fluctuate prior to final payment.
  • Suppliers may impose additional charges, including but not limited to fuel surcharges, security fees, currency adjustments, or regulatory increases.
  • Any price discrepancy or correction communicated by a Supplier shall supersede previously quoted or displayed pricing.

The Agency is not responsible for typographical errors, Supplier updates, or pricing modifications initiated after initial quotation.

6.2 Payment Terms & Deadlines

Payment schedules—including deposit amounts and final payment deadlines—are established solely by the Supplier and will vary by cruise line, itinerary, and promotional fare. Travelers agree to:

  • Remit all deposits and remaining balances by the Supplier’s published deadlines;
  • Understand that failure to pay on time may result in automatic cancellation, loss of reservation, penalties, or forfeiture of deposits;
  • Authorize the Agency to process payments on their behalf when instructed, using the payment method provided.

Partial payments or payment plans are subject to Supplier approval and are not guaranteed by the Agency.

6.3 Cancellations, Changes & Refunds

All cancellation, modification, or refund requests are governed by each Supplier’s independent terms and conditions, which may include:

  • Non-refundable deposits;
  • Tiered cancellation penalties based on days before sailing;
  • Non-refundable promotional fares;
  • Restrictions on changes to passenger names, cabin categories, or sailing dates.

The Agency will assist Travelers in submitting requests where permitted; however:

  • The Agency cannot guarantee any refund, credit, or waiver;
  • The Agency bears no liability for Supplier denials, delays, or policy enforcement;
  • Refund timelines are controlled exclusively by Suppliers and payment processors.

Travelers are strongly advised to review Supplier cancellation policies before completing any Booking, and to obtain travel insurance to mitigate potential financial losses.

7. DATA PROTECTION, PRIVACY & GDPR COMPLIANCE

7.1 Personal Data Collection & Use

To provide cruise booking services, Unocruise.com collects and processes certain personal information, including but not limited to:

  • Full name, date of birth, and contact details
  • Passport details and travel documentation
  • Payment information
  • Preferences, special requests, and accessibility needs

All personal data is collected solely for the purpose of facilitating Bookings, fulfilling legal obligations, preventing fraud, and improving Traveler experience.

The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, available at:
[Insert Unocruise.com Privacy Policy URL]

7.2 GDPR & International Data Transfers

For residents of the European Union, United Kingdom, and applicable jurisdictions, Unocruise.com complies with the General Data Protection Regulation (GDPR) and equivalent data-protection legislation. Travelers are entitled to exercise the following rights:

  • Right of Access – Request a copy of your personal data.
  • Right to Rectification – Request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”) – Request deletion of your data under applicable circumstances.
  • Right to Restrict Processing – Limit how your data is used.
  • Right to Data Portability – Request transfer of your data to another controller.

Because cruise lines, payment processors, and travel partners may operate globally, your personal data may be transferred outside your home jurisdiction. Such transfers are protected through legally recognized mechanisms, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Contractual safeguards and data-processing agreements

7.3 Third-Party Sharing

To process cruise reservations and comply with regulatory requirements, Unocruise.com may share your information with:

  • Cruise lines and travel Suppliers
  • Payment gateways and financial institutions
  • Fraud-prevention and security partners
  • Government, port, immigration, or customs authorities when required by law

We do not sell, rent, or trade personal data for marketing purposes without explicit consent.

Any third-party recipients are required to protect your data in accordance with applicable laws and contractual obligations.

7.4 Traveler Responsibility

Travelers must provide accurate, complete, and up-to-date personal information at the time of Booking. Failure to do so may result in:

  • Denied boarding
  • Delayed check-in
  • Additional verification requirements
  • Invalid Bookings or non-refundable cancellations

The Agency is not responsible for losses or disruptions arising from inaccurate, incomplete, or outdated information supplied by the Traveler.

8. ACCESSIBILITY & ADA NOTICES

8.1 Commitment to Accessibility

Unocruise.com is committed to providing an accessible and user-friendly experience for all Travelers, including individuals with disabilities.
We strive to ensure that our Website, digital content, and customer support services align with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility enhancements are ongoing, and we welcome feedback from Travelers to help us continually improve accessibility features across our platform.

8.2 Reasonable Accommodations

Many cruise lines, ports, and travel Suppliers maintain their own accessibility policies, accommodations, and limitations. While Unocruise.com will make reasonable efforts to communicate special needs requests, Travelers are responsible for:

  • Notifying the Agency of any accessibility requirements at the time of booking
  • Communicating directly with Suppliers regarding mobility assistance, medical equipment, accessible cabins, or dietary needs
  • Confirming the suitability of a vessel, port, excursion, or destination for their specific accessibility requirements

Availability of accessible cabins, equipment, and services varies by Supplier and cannot be guaranteed by the Agency.

9. HEALTH, COVID-19 & OTHER PUBLIC HEALTH ADVISORIES

9.1 Health Advisory Notices

Travelers are solely responsible for reviewing, monitoring, and complying with all health-related travel advisories, entry requirements, and regulations issued by:

  • National and local governments
  • Public health authorities
  • International bodies such as the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and European Centre for Disease Prevention and Control (ECDC)

While Unocruise.com may provide links or general information for convenience, the Agency does not guarantee the accuracy of health advisories, nor does it assume responsibility for any health-related consequences arising from travel decisions.

9.2 COVID-19 Specific Requirements

Travel restrictions and health mandates related to COVID-19 remain subject to change and may include:

  • Mandatory pre-departure or on-arrival testing
  • Proof of full vaccination or booster doses
  • Health screening, temperature checks, or medical questionnaires
  • Mask requirements in ports, airports, or onboard vessels
  • Quarantine or isolation requirements due to exposure, symptoms, or positive test results

Travelers must verify specific requirements for:

  • Origin and return destinations
  • All transit or connection points
  • Cruise lines, airlines, ports, shore excursion operators, and foreign jurisdictions

Unocruise.com is not responsible for denied boarding, trip interruption, or costs incurred due to non-compliance with COVID-19 protocols.

9.3 Other Public Health Emergencies

The above responsibilities apply equally to future epidemics, pandemics, outbreaks, or declared public health emergencies.
No representation or warranty—express or implied—is made regarding the absence of:

  • Communicable diseases
  • Environmental health risks
  • Sanitation, safety, or healthcare availability at any destination

Travelers proceed at their own risk.

10. VISA, PASSPORT & ENTRY REQUIREMENTS

10.1 Traveler Responsibility

Travelers are fully and solely responsible for ensuring they possess all required travel documents necessary for their itinerary, including but not limited to:

  • A valid passport with required expiration validity
  • Visas or electronic travel authorizations
  • Transit permits
  • Proof of vaccinations, health certificates, or other medical documentation required by any country, port, or Supplier

While Unocruise.com may provide general guidance as a courtesy, the Agency does not verify, interpret, or guarantee the accuracy of any government or Supplier entry requirements.
Regulations vary by nationality and can change without notice. Travelers must consult official government resources or consulates for up-to-date requirements.

10.2 Non-Compliance Consequences

Unocruise.com is not liable for any consequences arising from inadequate or incorrect travel documentation, including but not limited to:

  • Denied boarding
  • Refusal of entry by immigration or port authorities
  • Missed departures or missed portions of a cruise
  • Deportation, delays, or detainment
  • Fines, penalties, or additional travel costs
  • Loss of trip investment or non-refundable expenses

All financial losses or disruptions due to non-compliance remain the sole responsibility of the Traveler.

11. FORCE MAJEURE

11.1 Excused Performance

Unocruise.com shall not be liable for any failure, delay, or inability to perform its obligations—nor for any resulting damages—when such failure or delay is caused by a Force Majeure Event.
Force Majeure includes, but is not limited to:

  • Acts of God, natural disasters, or severe weather
  • War, terrorism, civil unrest, or government actions
  • Labor disputes, strikes, or work stoppages
  • Epidemics, pandemics, or public health emergencies
  • Mechanical breakdowns, system failures, or utility interruptions
  • Supplier insolvency or operational disruptions beyond the Agency’s control

In such circumstances, performance by the Agency is deemed excused without liability.

11.2 Notification & Mitigation

Upon the occurrence of a Force Majeure Event, Unocruise.com will use commercially reasonable efforts to:

  • Notify Travelers of known disruptions or impacts
  • Coordinate with Suppliers to identify alternative arrangements, when feasible
  • Assist Travelers in exploring rebooking, credits, or other Supplier-offered options

However, the Agency makes no guarantee that alternative services, refunds, or accommodations will be available.
All remedies are subject to Supplier policies and are outside the Agency’s control.

12. DISPUTE RESOLUTION, ARBITRATION & CLASS-ACTION WAIVER

12.1 Informal Resolution

Before initiating any formal dispute process, Travelers agree to first contact Unocruise.com’s customer support team and make a good-faith effort to resolve any concerns informally.
The Agency will attempt to resolve issues promptly; however, if a mutually satisfactory resolution cannot be reached, the dispute will proceed as outlined below.

12.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to the Website, bookings, Services, or these Terms that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Key terms:

  • Arbitration shall be held in California, unless both parties agree otherwise.
  • The arbitrator has exclusive authority to resolve all disputes, including questions of scope, enforceability, or interpretation of this arbitration agreement.
  • The arbitrator’s decision shall be final, binding, and enforceable, and judgment on the award may be entered in any court with appropriate jurisdiction.
  • Travelers understand that arbitration is a substitute for court litigation and typically limits discovery and judicial review.

Travelers waive any right to a jury trial.

12.3 Class-Action Waiver

To the maximum extent permitted by law, Travelers and the Agency agree that:

  • All disputes must be pursued only on an individual basis, and
  • Neither party shall participate in any class action, collective action, private attorney general action, or any other representative proceeding.

This waiver applies to all forms of dispute resolution, including arbitration and court proceedings (if any claim is permitted outside arbitration).

13. LIMITATION AND DISCLAIMER OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Unocruise.com, Holiay Breakz Group LLC, and all parent entities, affiliates, officers, directors, employees, agents, contractors, representatives, and Suppliers (collectively, the “Released Parties”) DISCLAIM ALL LIABILITY for any damages or losses arising from or relating to:

  • Your use, inability to use, or delayed use of the Website;
  • Any Booking made through the Agency;
  • Any products, services, itineraries, or information provided by Suppliers;
  • Any acts, errors, omissions, or negligence of Suppliers;
  • Any failure of performance, operational disruptions, or service interruptions;
  • Any reliance on information, pricing, or content provided on the Website.

This includes, without limitation, liability for any:

  • Indirect, incidental, special, consequential, punitive, or exemplary damages
  • Lost profits, lost revenue, or lost business opportunities
  • Loss of data, loss of privacy, or loss of goodwill
  • Business interruption or operational downtime
  • Personal injury, emotional distress, or wrongful death
  • Costs of substitute travel, accommodations, or services
  • Any financial or non-financial loss of any kind

Even if the Released Parties were advised of the possibility of such damages—or if any remedy fails its essential purpose—the Released Parties SHALL NOT be liable under any legal theory (including contract, tort, negligence, strict liability, or otherwise).

These limitations apply to all claims and shall survive termination or expiration of this Agreement.

13.1 Monetary Cap

To the maximum extent permitted by law, the aggregate liability of the Released Parties for any and all claims arising from or related to your Booking, use of the Website, or any Services shall be strictly limited to the greater of:

  1. The total amount actually paid by the Traveler to the Agency for the specific Services giving rise to the claim; or
  2. One U.S. Dollar (US $1.00).

This monetary cap applies regardless of the number of claims or the nature of the alleged damage.

13.2 Exclusion of Consequential Damages

IN NO EVENT shall any Released Party be liable for any consequential, incidental, indirect, special, punitive, or exemplary damages, including but not limited to:

  • Lost profits
  • Lost business or reputation
  • Loss of data
  • Loss of opportunity
  • Emotional distress or mental anguish
  • Personal injury not caused by the Agency’s direct negligence
  • Replacement travel or rebooking costs

Such damages are expressly waived by the Traveler to the fullest extent allowed under applicable law.

14. INDEMNIFICATION

14.1 Traveler Indemnity Obligation

To the fullest extent permitted by law, Travelers agree to indemnify, defend, and hold harmless Unocruise.com, Holiay Breakz Group LLC, and all affiliated companies, officers, directors, employees, agents, contractors, and representatives (collectively, the “Indemnified Parties”) from and against any and all claims, demands, damages, losses, liabilities, penalties, judgments, costs, and expenses, including reasonable attorneys’ fees, that arise out of or relate to:

  • The Traveler’s breach of this Agreement, Disclaimer, or any incorporated policies;
  • The Traveler’s negligence, misconduct, or unlawful behavior;
  • Any third-party claims arising from the Traveler’s use of the Website, travel arrangements, or Services;
  • The Traveler’s violation of any applicable laws, regulations, or Supplier terms and conditions;
  • Misuse of the Website or Services, including unauthorized or fraudulent bookings;
  • Incorrect, incomplete, or fraudulent information provided by the Traveler.

The Traveler’s obligation to indemnify applies regardless of whether the claim arises from events occurring before, during, or after travel and survives the completion of travel and termination of this Agreement.

15. INTELLECTUAL PROPERTY

15.1 Ownership

All Website content—including but not limited to text, graphics, images, videos, designs, trademarks, service marks, logos, icons, software code, and other proprietary materials—is the exclusive property of the Agency or its respective licensors. All rights not expressly granted are reserved.

15.2 Limited License

The Agency grants Travelers a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial use in connection with evaluating or booking cruise-related services. This license does not transfer any ownership rights.

15.3 Prohibited Actions

Travelers may not, without the Agency’s prior written consent:

  • Copy, reproduce, distribute, or publicly display Website content;
  • Modify, adapt, alter, translate, or create derivative works;
  • Reverse engineer, decompile, or attempt to extract source code;
  • Use any data mining, scraping, or automated tools to access Website content;
  • Use trademarks, logos, or branding in any manner likely to cause confusion.

Any unauthorized use of Website content constitutes a violation of intellectual property laws and may result in legal action.

16. ELECTRONIC COMMUNICATIONS & RECORDS

16.1 Consent to Electronic Delivery

By providing an email address, phone number, or other electronic contact information, Travelers expressly consent to receive all communications from the Agency in electronic form. This includes, but is not limited to, booking confirmations, itineraries, invoices, receipts, policy updates, customer service correspondence, and promotional or marketing materials. Travelers acknowledge that electronic delivery satisfies all legal requirements for written communication.

16.2 Validity of Electronic Records

To the fullest extent permitted by applicable law, Travelers agree that electronic records, signatures, agreements, and disclosures are legally valid, enforceable, and equivalent to paper documents. Electronic communications shall be deemed received when sent, regardless of whether the Traveler actually reviews them.

17. SEVERABILITY, WAIVER & AMENDMENTS

17.1 Severability
If any provision of this Disclaimer is determined to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall continue in full force and effect.

17.2 Waiver
No waiver of any term, condition, right, or remedy under this Disclaimer shall be effective unless made in writing and signed by the Agency. Any waiver of a breach or default shall not be deemed a waiver of any preceding or subsequent breach or default, nor shall it constitute a continuing waiver.

17.3 Amendments
The Agency may amend or update this Disclaimer at any time by posting the revised version on the Website and updating the effective date. Your continued access or use of the Website after such changes are posted constitutes your acknowledgment and acceptance of the amended Disclaimer.

18. SURVIVAL OF PROVISIONS

All provisions of this Disclaimer that, by their nature, are intended to survive termination, cancellation, or expiration shall remain in full force and effect, including but not limited to Sections 3, 4, 5, 11, 12, 13, 14, 17, 19, and 20. Such provisions shall continue to apply irrespective of any cancellation, completion of travel, or termination of a Booking.

19. GOVERNING LAW & JURISDICTION Fresno, California

This Disclaimer, and any dispute, claim, or controversy arising out of or relating to it, shall be governed by and construed in accordance with the laws of the State of California, USA, without giving effect to any choice-of-law or conflict-of-law principles that would result in the application of the laws of any other jurisdiction. You hereby irrevocably submit to the exclusive jurisdiction and venue of the state and federal courts located in California, USA, for the resolution of any such dispute, claim, or controversy, and you waive any objection to such courts based on lack of personal jurisdiction, improper venue, or forum non conveniens.

20. ACKNOWLEDGMENT & ACCEPTANCE

By proceeding with any Booking, retaining any tickets or vouchers, or continuing to access or use the Website, you expressly acknowledge and agree that you have:

  1. Read, understood, and agreed to be bound by all terms, conditions, and provisions contained in this Disclaimer;
  2. Had the opportunity to seek independent legal, tax, financial, or insurance advice prior to making any Booking or engaging in travel;
  3. Assumed all risks associated with travel, including but not limited to risks related to transportation, accommodations, activities, medical issues, and unforeseen events;
  4. Acknowledged and accepted the requirement to obtain and maintain adequate travel insurance covering medical, trip interruption, cancellation, baggage, and other relevant risks;
  5. Agreed to indemnify, defend, and hold harmless the Agency as set forth in this Disclaimer; and
  6. Waived any rights to participate in class, collective, or representative actions and, where applicable, agreed to resolve disputes through binding arbitration in accordance with the terms provided herein.

21. SUPPLIERS’ ACTIONS AND AGENCY DISCLAIMERS

21.1 Accuracy of Information

All pricing, availability, schedules, and descriptive information displayed on the Website are believed to be accurate at the time of publication. However, inadvertent errors, omissions, inaccuracies, or typographical mistakes may occur. The Agency makes no representations or warranties regarding the accuracy, completeness, currency, or reliability of any such information, including but not limited to Supplier-provided pricing, descriptions, itineraries, or availability.

21.2 Role of the Agency

The Agency acts solely as an agent or intermediary for independent third-party suppliers (“Suppliers”). Suppliers include, without limitation, airlines, cruise lines, hotels, tour operators, transportation providers, insurance providers, and other travel-related service entities. Because Suppliers are independent entities and not under the Agency’s control, the Agency assumes no responsibility and shall bear no liability for any Supplier’s acts, omissions, representations, warranties, breaches, negligence, or defaults.

21.3 No Liability for Supplier Conduct

The Agency shall not be liable for any claim, loss, damage, injury, delay, inconvenience, or expense arising out of or relating to any act or failure to act by a Supplier, including but not limited to:

  • Mechanical or technical failures, delays, schedule changes, cancellations, or overbooking;
  • Errors, omissions, or inaccuracies in itineraries, pricing, promotional materials, or product descriptions provided by Suppliers;
  • Failure to honor confirmed reservations, cabin or seat assignments, upgrades, loyalty benefits, or special service requests;
  • Health or safety incidents, personal injury, illness, contamination, or death occurring during travel or while using Supplier-provided services;
  • Property damage, loss, misplacement, or theft;
  • Bankruptcy, insolvency, financial default, or cessation of operations by any Supplier;
  • Acts of God, extreme weather, natural disasters, pandemics, governmental actions, terrorism, civil unrest, or any other circumstances beyond the Agency’s control that affect Supplier performance.

21.4 Travel Delays and Cancellations

Any delay, cancellation, rerouting, substitution, schedule modification, or itinerary change (including cruise port changes, skipped ports, or revised routes) resulting from mechanical issues, weather conditions, labor disputes, operational decisions, security concerns, public health events, or other circumstances beyond the Supplier’s control shall be at the Supplier’s sole discretion.

The Agency is not responsible for:

  • Providing refunds, credits, or compensation;
  • Arranging alternative transportation or accommodations;
  • Covering meals, incidentals, or additional expenses;
  • Providing any remedy not expressly offered by the Supplier.

All such remedies, if any, are governed exclusively by the Supplier’s own policies, terms, and conditions.

21.5 No Implied Endorsement

References to, depictions of, or links to Supplier websites, services, materials, or promotions do not constitute or imply any endorsement, sponsorship, approval, or affiliation by the Agency. Your contractual relationship for travel services—including quality, performance, pricing, and fulfillment—is exclusively with the Supplier.

21.6 Claims Against Suppliers

By proceeding with any Booking, you acknowledge and agree that:

  • Any claim, complaint, dispute, or cause of action relating to the provision, performance, quality, or delivery of travel services must be brought directly against the Supplier; and
  • The Agency shall have no liability for such claims and is hereby fully and irrevocably released from any responsibility arising therefrom.

NOTICE : IF YOU DO NOT AGREE WITH ANY PART OF THIS DISCLAIMER, YOU MUST NOT PROCEED WITH ANY BOOKING OR USE OF THE WEBSITE.